Integration refers to connecting two or more systems so they can automatically share data and work together. It reduces manual work, errors, and enables seamless workflows across platforms. For example: Linking a sales order system with payment gateways, connecting shipping services to order management, and synchronizing invoicing tools with accounting software. Integration ensures that processes operate smoothly across multiple systems, improving efficiency and accuracy.
Integration can offer a number of advantages including automation of workflows which reduces repetitive manual tasks, improves efficiency, and minimizes human error. It can also facilitate real-time insights and faster, more accurate decision-making.
Several tools and platforms make integration between systems easier, such as: Zapier, Make, IFTTT, and n8n.
Some examples of integration in information systems include:
